You'll be glad to know Koodo Mobile provides coverage to 93% of the Canadian population.
So your coverage will stretch from east to west and north to south. And of course,
you can always roam south of the border. Now that's flexibility!
Within Canada
If you’re currently not on a Canada-wide plan, long distance charges apply when you make or receive calls outside of your local calling area. Some exceptions apply. For more info on long distance, click here.
Travelling to continental U.S., Hawaii and Alaska
Our affordable roaming rates for voice and data make it easy to stay connected while travelling within continental U.S, Hawaii and Alaska. For extra savings, check out our U.S. roaming add-ons.
|
Region
|
Voice (MIN)
|
Data (MB)
|
|
U.S, Hawaii, Alaska
|
$1.40
|
$3.00
|
Minutes used while in the U.S. are charged separately from your regular monthly plan minutes.
New International roaming rates
Traveling with a Koodo phone is now easier and more affordable with our new international
roaming rates for voice and data.
Between June 27, 2011 – March 31, 2012 the following promotional pay–per–use voice rates
will be introduced.
See
the complete list of promotional pay–per–use voice rates.
|
|
Voice (MIN)
|
|
Region
|
Old Rate
|
Promotional Rate
|
|
Western Europe
|
$2
|
$1.50
|
|
Mexico
|
$2
|
$1.50
|
|
Oceania
|
$2
|
$1.50
|
|
Caribbean / Latin America
|
$3
|
$2.50
|
|
Eurasia
|
$3
|
$2.50
|
|
Africa
|
$3
|
$2.50
|
Between June 27, 2011 – March 31, 2012, the following promotional pay per use data rates
will be introduced.
See
the complete list of promotional pay–per–use data rates.
|
|
Data (MB)
|
|
Region
|
Old Rate
|
Promotional Rate
|
|
Western Europe
|
$25
|
$10
|
|
Mexico
|
$25
|
$10
|
|
Oceania
|
$25
|
$10
|
|
Caribbean / Latin America
|
$25
|
$10
|
|
Eurasia
|
$25
|
$10
|
|
Africa
|
$25
|
$10
|
To find out about coverage and rates, select your Koodo phone or network and then
select an available country from the dropdown.
You can use your mobile phone in many countries that use HSPA technology. Here are
the roaming rates for your selected country.
You can use your Koodo phone in many countries that use HSPA technology. If you're
thinking of using a non-Koodo phone, make sure your phone passes our
compatibility test. Here are the roaming rates for your selected country.
U.S. Roaming
You can get service in hundreds of cities in the United States, with wireless high
speed roaming in over 230 cities. Koodo's automatic U.S. roaming service makes travelling
simple – and you don't have to sign up for anything. Airtime and long distance calls
are billed in Canadian dollars.
Here are some charges that will apply while you're roaming:
U.S. Roaming
You can get service in hundreds of cities in the United States, with wireless high
speed roaming in over 230 cities. Koodo's automatic U.S. roaming service makes travelling
simple – and you don't have to sign up for anything. Airtime and long distance calls
are billed in Canadian dollars. If you're thinking of using a non-Koodo phone, make
sure your phone passes our compatibility test.
Here are some charges that will apply while you're roaming:
You can use your mobile phone in many countries that use CDMA technology. Here are
the roaming rates for your selected country.
U.S. Roaming
You can get service in hundreds of cities in the United States, with wireless high
speed roaming in over 230 cities. Koodo Mobile's automatic U.S. roaming service
makes travelling simple – and you don't have to sign up for anything. Airtime and
long distance calls are billed in Canadian dollars.
Here are some charges that will apply while you're roaming:
U.S. Roaming: $1/min
Extra LD rate: 35¢/min
Before you go
If you're heading south, here are a few things you should do before crossing the
border into the U.S.
- Consider your airtime – the minutes you
use while in the U.S. won't be applied to any included monthly, unlimited weekend
or weeknight minutes offered with your Koodo plan. You will be charged long distance
and roaming charges.
- Know how to access Voicemail – some service
areas in the U.S. may not offer Voicemail notification. But you can still check
your messages by calling your number from your Koodo mobile phone (1 + area code
+ your number). Press Star key (*) when your greeting starts, then enter your password.
Just tell your friends to leave short messages because local airtime and long distance
charges will apply.
- Set up your access – your mobile phone
should have the latest roaming list to enhance your data roaming connection. Downloading
it takes three minutes, literally. The only thing is, you have to be within the
Koodo Mobile digital coverage area in Canada to do it.
To update your roaming list, follow these steps:
- Press the PWR button and the screen will display the current
date and time.
- Dial *22803 followed by the SEND or TALK button.
- Choose your language preference (i.e., 1 – English or 2
– French).
- Choose Option 2 to update your roaming list.
A message will be played back to you at the end of the call letting you know if
your phone was updated successfully.
If you have any difficulties during programming, call 1–866–99–KOODO from a phone
other than your mobile phone and a Customer Service Rep will help you, please have
your Koodo Mobile account number handy.
Download and message while you roam
So we've covered talking in the U.S. from your Koodo mobile phone, but we haven't
covered downloading and messaging while roaming. In the U.S., this service is available
on most major U.S. highways and in most major cities and popular destinations. It's
typically charged by the megabyte or on a pay–per–use basis.
Data Roaming: $3/MB
Messaging while roaming in U.S.: 60¢ / message.
Before you go
If you're heading south, here are a few things you should do before crossing the
border into the U.S.
- Consider your airtime – the minutes you
use while in the U.S. won't be applied to any included monthly, unlimited weekend
or weeknight minutes offered with your Koodo plan. You will be charged long distance
and roaming charges.
- Know how to access Voicemail – some service
areas in the U.S. may not offer Voicemail notification. But you can still check
your messages by calling your number from your Koodo phone (1 + area code + your
number). Press (*) when your greeting starts, then enter your password. Just tell
your friends to leave short messages because local airtime and long distance charges
will apply.
- Set up your access – your Koodo phone should
have the latest roaming list to enhance your data roaming connection. Downloading
it takes three minutes, literally. The only thing is, you have to be within our
digital coverage area in Canada to do it.
To update your roaming list, follow these steps:
- Press the PWR button and the screen will display the current
date and time.
- Dial *22803 followed by the SEND or TALK button.
- Choose your language preference (i.e., 1 – English or 2
– French).
- Choose Option 2 to update your roaming list.
A message will be played back to you at the end of the call letting you know if
your phone was updated successfully.
If you have any difficulties during programming, call 1–866–99–KOODO from a phone
other than your mobile phone and a Customer Service Rep will help you, please have
your Koodo Mobile account number handy.
* All rates shown are in Canadian dollars
± Calls include receiving, dialing internationally, dialing domestic.
