Billing FAQs: Other Billing FAQsPrintOther Billing FAQs Answers to commonly asked billinq questions are below. E-Bill is a paperless way to make a good call by getting your monthly bill online. It’s free, lets you see more call details that aren’t included in your summary paper bill, and is available for viewing 24 hours, 7 days a week. It’s a convenient way of checking and managing your bills, while helping the environment. And by reducing the paper used at Koodo to print your bill, we save money. And those savings? Well, we can use them to provide you with affordable services. Register to Go Paperless with E-Bill. We bill airtime from the moment network resources are used to either make or receive a call. Outgoing calls are billed from the time you initiate the call until the call ends. Incoming calls are billed for the entire duration of the call, including the time it takes to connect the call. We don’t bill for any calls that are not connected and with per-second billing, you only pay for the time you use. We don’t round up to the next minute. Long distance charges apply whenever you dial 1+ area code or when you receive a call while outside your local calling area. Both local airtime and long distance charges apply on all long distance calls. Click here to get access to our great wireless long distance rates Yes. Premium text and picture messages are not included with your monthly plan. This applies even if you have unlimited messaging in your plan. So if you sign up to receive special messages or for text messaging contests, you will be charged by third party companies to use their service. Koodo does not endorse premium messages. It's important to always read the fine print before signing up for these contests and be aware of what you're agreeing to. If you currently subscribe to a service of this nature and wish to unsubscribe, text back "STOP" and the text messages should stop. We have some of the best wireless long distance rates for calls within Canada,
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