Latest Software Version

• v.6.0.0.534

Update your phone software

If you are using BlackBerry Internet Service to receive your email on your BlackBerry smartphone, it may be possible to upgrade it to the latest software.

1. Select 'Options'
2. Select 'About'
3. Note the software version displayed on the third line of your smartphone and compare it to the table below to determine if a software update is available.

Choose Method Update

Koodo and RIM release software updates to optimize the performance of your BlackBerry® Smartphone. Select one of the update methods below to upgrade your device software

Update software on the web

The simplest and easiest way to upgrade your BlackBerry smartphone software is by updating the software via the web.

1. Visit. www.blackberry.com/update from your computer.
2. Select 'Check for Updates'.
3. Select 'Run' (this may take a few minutes).
4. Select "Run" again to begin installing the required software.
5. If you are asked to install Adobe software, select 'Ignore', as it is not required.
6. Plug the smartphone into the USB port on your PC using the programming cable included with your BlackBerry.
7. A screen will appear asking for your 'PIN' and 'PASSWORD'. This is your chosen device PIN and password (if applicable).
8. Enter your password if you have chosen one. If you have yet not set a password, leave the password field blank and click 'Next'.
9. The update summary page will appear. IMPORTANT: You can change application or backup/restore options on this page.
   If you wish to install all applications and want a backup/restore performed, click 'Next'.
10. The next screen asks if you want to receive an email whenever an upgrade is available. Select 'Yes' and fill in the info, or 'No' to continue.
11. Select 'Finish'.
12. The software update is now taking place and may take up to 30 minutes.
13. Once the update is complete, you will see the message "The loading operation was successful."
14. Unplug the smartphone and click 'Close'.

Update using BlackBerry Desktop Manager

Using Desktop Manager allows for backup of data to your computer for later recovery. BlackBerry Desktop Manager software will need to be installed on your computer in order to use this upgrade path.

1. Visit www.blackberry.com/update and select the "Apps & Software” menu on top
2. Select “BlackBerry Desktop Software”
3. Choose one of the following based on your requirements:
   • BlackBerry for Mac
   • Blackberry for PC
   • BlackBerry Media Sync
4. Select “Download it Today”
5. A "Download Instructions" page will appear. Select "Download"
6. Fill in the required fields in the RIM privacy policy form to proceed. Select "Next".
7. Read the "Eligibility Declaration" and select "Agree" to accept the terms. Select "Next".
8. Select "Download". Download the software to a location of your choice on your computer (It is recommended that you download the software to your desktop to easily locate the file once it has been downloaded.
9. Once the download is complete, locate the saved file and double-click it.