Koodo's refurbished phones allow you to own high-performance models from some of the leading smartphone brands like Apple, Samsung and Google without a four-digit price.
Certified quality inspection
Each and every Koodo certified pre-owned phone is meticulously examined and repaired by our expertly trained technicians using top-quality parts to function just like a brand new phone.
We guarantee you'll love your Koodo pre-owned phone
Rest easy knowing we’ve got your back with a 1-year warranty and 30-day return policy. Extend your warranty by purchasing our Device Care Complete.
What do we check?
What do we check?
The Important Stuff
Each and every pre-owned device is meticulously examined and repaired by our expertly trained technicians using top-quality parts to function just like a brand new phone.
The Connection Stuff
We test the network connection to make sure you can surf, talk, and text on Canada’s largest 4G LTE Network.
The Basic Stuff
We reset the phone to factory standards, install the latest software and give the phone a final polish
So, how good are these devices?
Like-new
These phones were returned during their money-back guarantee period, so they’re essentially new (we just can’t call them that). The only thing that’s different is the lower price.
Great
With only a few minor scuffs, these phones are in near-mint condition. They passed our inspections with flying colours and offer exceptional value for the price.
Very Good
These phones are in excellent condition, with only minor bumps and scratches. They have been thoroughly cleaned and inspected to ensure they are fully functional and ready to use.
Good
These devices typically have visible scuffs, hairline scratches, or other minor imperfections.
They have been thoroughly cleaned and inspected to ensure they are fully functional and ready to use.
Can I try a refurbished phone before I decide to keep it?
To sweeten the deal, you can try out a refurbished phone for 30 days* to see if you love it (we know you will!). If you decide to keep it, you can rest assured that it has a 1-year manufacturer-defect warranty backed by Koodo. If you fall out of love, break up with it and bring it back to us for a full refund; no questions asked.
What is a certified pre-owned phone?
Koodo Certified Pre-owned phones are dependable, affordable, quality devices that have been expertly refurbished and renewed by certified technicians using premium quality parts. These devices are reset to the original settings and rigorously tested through an extensive quality inspection to ensure it performs as a like-new phone.
Can I get a warranty on a used phone?
Every used Koodo phone purchased after November 10, 2020 includes a Certified Pre-owned warranty. We'll cover the costs of any manufacturer defects (no physical/liquid damage) for 1 year, starting from the date of purchase.
They're not only good, they're very good, great, or even better! With the highest of standards, we inspect the battery, body, camera, screen, buttons, speaker, and software to ensure everything works the way it was meant to. Plus, each used phone is thoroughly disinfected before it’s repackaged. During our refurbishment process, some components may be replaced using third-party parts. These parts go through a 64-point inspection by a trained professional technician and are covered by our warranty. If that doesn't float your boat, the prices surely will!
Is anything else included with this device?
To do our part for a happier planet, all CPO devices no longer come with a power adapter or charging cable. Please keep using the charger you already have, or buy a new one separately if needed.