Ready to travel?

Don't forget to pack Easy Roam!

You'll get free 24/7 health support while travelling in the U.S. with TELUS health MyCare Travel.

Or text ROAM to 7626

Peace of mind is worth every penny. Remember pennies?

With Easy Roam, you only pay for the days that you choose to use your phone while travelling. Easy Roam will be activated when you make or answer a call, send a text, or use data, and will be valid until 11:59pm in the time zone you are travelling. But if you don’t do any of these things, you won’t be charged! It’s that simple.

Add it for free

Easy Roam® U.S.

/day

when you use your phone in the U.S.

Use your monthly plan's minutes, data and texts in the U.S. Phone calls to numbers in Canada and the U.S. are included.

See included destinations

Add it on Self Serve

Or text ROAM to 7626

Add it for free

Easy Roam® International

/day

when you use your phone internationally.

Use your monthly plan's minutes, data or texts while travelling in 200+ international destinations. Phone calls to numbers in Canada and your destination country are included.

See included destinations

Add it on Self Serve

Or text ROAM to 7626

Worry-free roaming

3 reasons why you’ll love Easy Roam.

Use your phone like you do at home.

Easy Roam lets you use the same data, minutes, and texts as your monthly plan. That means less time searching for a secure Wi-Fi connection, and more time searching for the tiki bar (or chalet, if that’s more your thing).

Know what you’ll pay.

Easy Roam costs a flat daily fee, so you always know how much you’ve spent on roaming at the end of your trip. With pay-per-use roaming, you’re charged for every MB of data, every minute, and every text (which can really add up).

Get free health support while travelling in the U.S and using Easy Roam.

TELUS Health MyCare Travel provides 24/7 access via phone with U.S. registered nurses while in the states. Get advice on non-urgent health concerns.

What if I don’t add Easy Roam?

Other stuff to know before you go

Other stuff to know before you go.

If you’re using Easy Roam and need more data, you can top-up at Koodo's Canadian rates.
Each phone number on your account needs to add Easy Roam individually.
Easy Roam isn't available for use on cruise ships, airplanes or other satellite locations. Pay-per-use rates apply.
Add-on voice features such as International Long Distance Saver, U.S. 1000 Minutes, China and Hong Kong 1000 Minutes, U.K. 1000 Minutes, France 1000 Minutes, and India 1000 Minutes are not eligible to be used with Easy Roam. These features require calls to originate in Canada.
All incoming texts are free, and outgoing texts to anywhere in the world are included with Easy Roam daily rate. Please note Premium messages are NOT included - for these you'll be charged a pay per use roaming rate.
Only phones on a monthly plan can be used internationally. If you have a Koodo Prepaid phone, you can only use it in Canada and the U.S.
Calls to Sanger, California (559-726-XXXX) Carroll, Iowa (712-775-XXXX) Lake Park, Iowa (712-432-XXXX) Oglala, South Dakota (605-562-XXXX) Redfield, South Dakota (605-475-XXXX) are subject to the standard roaming pay-per-use rate.
Easy Roam does not cover calling North American Toll Free Exchanges (1-800, 844, 855, 866, 877, and 888) from outside of North America. These numbers are charged the roaming pay-per-use overage rate.
Easy Roam International does not cover international Toll Free numbers. These numbers are charge the international roaming pay-per-use rate.
Easy Roam U.S. is not compatible with any recurring U.S. add-ons, as these plans already cover calling, texting, and roaming within the U.S.
Customers on voice-only plans who add Easy Roam will be charged for domestic pay-per-use data rates for any data used while in the visiting eligible destination.
Frequency coverage is dependent on the international carrier network.
For U.S. destinations, the $14/day fee is capped at a cost of $350 within a bill cycle. That means you can continue to use your phone plan without additional Easy Roam fees.
For international destinations, the $16/fee is capped at a cost of $400 within a bill cycle. That means you can continue to use your phone plan without additional Easy Roam fees.
Easy Roam is a pay-per-use feature subject to change without notice, including coverage, rates and usage allowances.
Use
TELUS Health MyCare Travel
to access health support from the U.S. at no extra cost when using Easy Roam

Have a question?

Ask the Community!

Search!