Subscription Terms and Conditions - discovery+ on Koodo
Effective as of August 1, 2024
These Terms and Conditions (“Terms”) apply to your discovery+ (“discovery+”) subscription with Koodo.
discovery+ is a service mark of Warner Bros. Discovery, Inc. or its subsidiaries and affiliates (“WBD”) registered in the U.S. and other countries and regions. discovery+ is a video subscription service that allows subscribers to stream certain video content on compatible devices via the discovery+ app or the discoveryplus.com website. discovery+ account activation required. Visit discoveryplus.com to see programming availability and regular pricing, which is subject to change without notice. Your use of discovery+ is subject to the discovery+ Terms of Use, available at wbd.com/discoveryplus/legal/terms-of-use, which is an agreement between you and WBD. Please ensure you read and understand that agreement before subscribing to discovery+ through Koodo. By accessing discovery+, you agree to be legally bound by the Visitor Agreement. You acknowledge that your use of the discovery+ service is subject to the discovery+ Privacy Policy, available at wbdprivacy.com/policycenter/b2c/en-ca/.
Minimum Requirements:
To use discovery+, you must have a compatible device in accordance with the discovery+ Terms of Use. You must set up a Koodo account through Self Serve in order to subscribe and manage your discovery+ subscription through Koodo. discovery+ is offered as a standalone subscription for existing Koodo customers. You must be a Canadian and at least 18 years of age, or the age of majority in your province or territory subscribe to discovery+ on koodomobile.com. Compatible products and services are required. Ultra high-definition availability is subject to rate plan selection, internet service, device capability, and content availability. Not all content is available in 4K or 4K HDR. 4K resolution requires a 4K‑capable device. Accessing Dolby Atmos features requires a Dolby Atmos–capable system. Playback quality will depend on hardware and internet connection. Existing discovery+ subscription or new subscription activation is required.
To use discovery+, you must have a compatible device in accordance with the discovery+ Terms of Use. You must set up a Koodo account through Self Serve in order to subscribe and manage your discovery+ subscription through Koodo. discovery+ is offered as a standalone subscription for existing Koodo customers. You must be a Canadian and at least 18 years of age, or the age of majority in your province or territory subscribe to discovery+ on koodomobile.com. Compatible products and services are required. Ultra high-definition availability is subject to rate plan selection, internet service, device capability, and content availability. Not all content is available in 4K or 4K HDR. 4K resolution requires a 4K‑capable device. Accessing Dolby Atmos features requires a Dolby Atmos–capable system. Playback quality will depend on hardware and internet connection. Existing discovery+ subscription or new subscription activation is required.
Activation:
Once you sign up for an discovery+ subscription through Koodo Self Serve, you will receive an activation email prompting you to activate your subscription with discovery+. The steps to activate your subscriptions are outlined below:
Once you sign up for an discovery+ subscription through Koodo Self Serve, you will receive an activation email prompting you to activate your subscription with discovery+. The steps to activate your subscriptions are outlined below:
- A link in the email will take you to Koodo Self Serve, where you must log in using your existing Koodo credentials. If there is a delay in receiving the email, you can also navigate directly to activate discovery+ via the "Manage Subscriptions" link on the “Thank You” page that appears after your order is complete.
- You must navigate to the “Subscriptions” page where you will see your discovery+ subscription listed. You will need to click “Activate Subscriptions'' and then you will be taken to the discovery+ site to complete activation by either linking an existing account or creating a new account.
2a. If you DO NOT have an existing discovery+ account you must create a new account.
2b. If you DO have an existing discovery+ account, once you have activated your subscription (as detailed above) you must login to the discovery+ site using your existing account information, which will link your existing account to your discovery+ subscription with Koodo. If you do not wish to link your existing discovery+ subscription, then you will have to create a new discovery+ account (as detailed above). Both subscriptions will run concurrently and you will be charged for each subscription.
Billing:
Billing for your existing discovery+ subscription will then be transferred to Koodo, and discovery+ will pause their direct billing. For any discovery+ inquiries, including billing, please visit the discovery+ Subscription & Billing Page.
discovery+ no promotional offer If you subscribe to discovery+ as a standalone subscription, you will be charged the current market retail discovery+ subscription price plus applicable tax, which will be charged to the credit card that you added on your Koodo Self Serve account. Existing discovery+ subscription or new subscription activation is required. Your subscription will automatically renew, and you will be charged every succeeding month until you cancel your discovery+ subscription through your Koodo Self Serve account in accordance with the “Cancellation” section below. Kindly note that no bill will be sent to you; monthly charges can be viewed from your Koodo Self Serve account.
Any additional purchase you may make through the discovery+ service will be made directly through the discovery+ app and will not be billed through your Koodo Self Serve account. For additional details, including on billing and changes, please refer to the Koodo Subscriptions Platform Terms of Use, which is part of your agreement with Koodo.
Billing for your existing discovery+ subscription will then be transferred to Koodo, and discovery+ will pause their direct billing. For any discovery+ inquiries, including billing, please visit the discovery+ Subscription & Billing Page.
discovery+ no promotional offer If you subscribe to discovery+ as a standalone subscription, you will be charged the current market retail discovery+ subscription price plus applicable tax, which will be charged to the credit card that you added on your Koodo Self Serve account. Existing discovery+ subscription or new subscription activation is required. Your subscription will automatically renew, and you will be charged every succeeding month until you cancel your discovery+ subscription through your Koodo Self Serve account in accordance with the “Cancellation” section below. Kindly note that no bill will be sent to you; monthly charges can be viewed from your Koodo Self Serve account.
Any additional purchase you may make through the discovery+ service will be made directly through the discovery+ app and will not be billed through your Koodo Self Serve account. For additional details, including on billing and changes, please refer to the Koodo Subscriptions Platform Terms of Use, which is part of your agreement with Koodo.
Pre-Existing Subscription:
If you have a pre-existing subscription to discovery+ directly with discovery+ prior to signing up with Koodo, you may be able to link your existing account via Koodo Self Serve. After you have logged into Koodo Self Serve using your new or existing credentials, you can use the subscriptions page to activate discovery+ using the “activate” button. Upon clicking the activate button, you will be able to complete activation by linking your existing account. Activation of the service will pause your current billing with discovery+. Existing discovery+ subscription required.
If you have a pre-existing subscription to discovery+ directly with discovery+ prior to signing up with Koodo, you may be able to link your existing account via Koodo Self Serve. After you have logged into Koodo Self Serve using your new or existing credentials, you can use the subscriptions page to activate discovery+ using the “activate” button. Upon clicking the activate button, you will be able to complete activation by linking your existing account. Activation of the service will pause your current billing with discovery+. Existing discovery+ subscription required.
Cancellation:
You are able to cancel your discovery+ subscription with Koodo at any time through your Koodo Self Serve account. Upon cancellation, your subscription will stay active until the end of your billing period. Koodo may also cancel your discovery+ subscription, at our sole discretion without notice to you, if we suspect any fraudulent activity, misuse of your subscription, or violation of these terms or any applicable law by you. No refund will be given in case of revocation.
You are able to cancel your discovery+ subscription with Koodo at any time through your Koodo Self Serve account. Upon cancellation, your subscription will stay active until the end of your billing period. Koodo may also cancel your discovery+ subscription, at our sole discretion without notice to you, if we suspect any fraudulent activity, misuse of your subscription, or violation of these terms or any applicable law by you. No refund will be given in case of revocation.
Please note if you’re a Quebec subscriber, you’ll be able to cancel immediately and will receive a prorated credit.