Looking for a travel pass? The Easy Roam Travel Pass lets you use your monthly rate plan, including unlimited talk and text, for a fixed number of days. Whether you need 7, 14, or 30 days when travelling to eligible destinations in the USA, Caribbean, Mexico, Asia or Europe, there’s an Easy Roam Travel Pass...

With Easy Roam® you can use your existing phone plan when you travel abroad. You're only charged for the days you use your monthly plan's minutes, data or texts. Check our Easy Roam page to see how much it costs to use your phone while you travel. (This applies if you’re traveling to the U.S. and don’t...

Working abroad, going on a long adventure, or flying south for the winter? Our Seasonal Hold Plan could be perfect for you. For $15 per month for customers without a Tab or $30 on top of your monthly Tab charge, for up to six months, you can put a hold on your service but keep...

In this article you will learn about roaming charges, how to avoid unexpected roaming charges while traveling or near the US border, and information for traveling across Canada. How to avoid roaming charges while traveling or when close to the US border Traveling to the US and internationally When you arrive at your destination you will...

There are important considerations for traveling with your Canada-US rate plan, both in the U.S. and in other destinations. In the U.S., most of your roaming will be covered by your Canada-US rate plan, and details on exceptions are available in the article below. In other destinations, regular roaming rates will apply and you may...

In this article, we will give you some tips to use before you travel, and tricks related to usage and monitoring during your vacation to make sure you are always in control. Ensure you’re covered with Easy Roam Easy Roam covers more than 200 destinations worldwide. For one daily fee, Easy Roam gives you...

Expanded local calling areas give you wider phone coverage, beyond the coverage area of Koodo’s HSPA+/LTE network, and is provided through our wireless carrier partner. Expanded local calling areas are available to Koodo monthly postpaid customers with HSPA+/LTE phones. Your primary residence and billing address must be within Koodo’s HSPA+/LTE coverage areas to use it. Expanded local...

What is TELUS Health MyCare Travel? TELUS Health MyCareᵀᴹ Travel provides TELUS and Koodo customers on Easy Roam® and Canada-US plans with free 24/7 access via phone to professional U.S. registered nurse support while roaming in the U.S. How do I access this service? Before you travel to the U.S.: Download the TELUS Health MyCare app...

Having trouble connecting to a network while traveling? In this article, you’ll find troubleshooting steps on how to resolve the most common issues. Check mobile network coverage To confirm the mobile network coverage for your destination and ensure that you’re in an area with coverage, Take a look at the helpful interactive map that our...

Making calls while traveling can sometimes feel like daunting task. In this article you’ll find instructions on how to call and text while abroad. How to place calls when traveling While traveling, it is important to know the dialing patterns of the country you are visiting as it may vary from the way you...