If you're a Koodo Internet customer looking to find the coaxial cable line that brings the internet service into your home, this article will help you with the process step by step.
The coaxial cable is the main connection that brings high-speed internet to your modem.
By following these simple steps, you can easily find the coax line and ensure a smooth internet setup or troubleshooting process:
Find the location of your modem
Start by finding your existing Internet modem in your home. That's usually the spot where the coaxial cable hooks up to give you internet service.
The modem is usually placed near a power outlet and may be connected to a router or directly to your computer. Once you locate the modem, you’re closer to finding the coax line.
Inspect the modem connection
Take a close look at the back of your Koodo Internet modem, and you’ll see several ports and connections. The coaxial cable connection is distinct and easily identifiable - it’s usually labeled as "Cable," "Coax," or "RF In." The coaxial cable will be plugged into this port, providing the internet signal to your modem.
Trace the coaxial cable
Once you’ve identified the coaxial cable connection on your modem, trace the cable backward. Follow the cable as it extends from the modem, and visually inspect its path. Look for any visible sections of the cable along walls, floors, or ceilings. Pay attention to any junction boxes or splitters that the cable may pass through.
Locate the entry point
Continue tracing the coaxial cable until you reach the entry point into your home. The entry point is where the cable enters your house from outside. It’s usually found near the utility box or where other utility lines enter your home. The coaxial cable may be bundled with other cables, so look for the distinctive cylindrical shape and thicker size of the coaxial cable.
Refer to Koodo help pages
If you run into any problems or need some extra support, we've got these awesome digital help pages that cover everything, and they can totally help you find that coax line hassle-free.
Heads up! Remember to be careful when dealing with electrical or utility connections - safety first! If you're not sure about any part of the process, don't hesitate to reach out to a pro technician or someone who knows their stuff. Better to stay safe and get the job done right!