If you’re an existing customer looking to upgrade to a new phone on the Tab** and you like the rate plan that you have, your current plan might be eligible for a renewal on certain Tabs. Eligibilities may change. Check out the chart below to see the rate plan options available to you. Remember to always...

Need a new phone? Why wait when you can get a new phone anytime? Just keep in mind that you’ll need to pay off any outstanding Tab balance and Tab Bonus balance in order to do so. You can either follow these steps to upgrade your phone online, or head to a Koodo location near...

Whether you're looking to get a new plan that offers more, or to downsize based on your current needs, changing your Koodo rate plan is easy! Just remember that certain promotional plans may require that you meet eligibility criteria, so if you don't see the plan you want as an available option, make sure you...

Preparing to trade in, sell, or give your phone to a family member? It’s a good idea to prepare it so your account and personal information are protected. To make sure your information is safely backed up before you switch to a new phone, follow the steps below for your phone. Android devices Step 1 Back...

Learn about the discontinuation of legacy BlackBerry devices and support. BlackBerry legacy device functionality is ending January 4th, 2022 In 2017, BlackBerry Limited committed to providing at least 2 more years of support for BB10 and at least 2 more years of BlackBerry network access for BBOS devices. BlackBerry Limited is now taking steps...

You can change your add-ons by logging in to Self Serve. Here's how to do it. Log in to your Self Serve account. Select Self Serve at the top of the screen, and select Mobile services from the drop-down menu. Select the Manage add-ons button. Select the add-on(s) you want, review your changes, and select Submit. Woohoo! You’ve changed your...