One of the perks of joining Koodo Internet is that you can add the TELUS Online Security Standard and get your first 12 months on us (valued at $12/mo.)! This includes comprehensive protection for your personal data and devices, helping you prevent, detect, and recover from cyber threats and identity theft. The regular price of...

From confirming what's in the box, to setting up your modem and router, our Setup page has everything you need to get your internet connection up and running: koodo.com/setup Our home internet service is all self-installation. Check out the handy step-by-step guides below. If you need more help with setting it up, please schedule a callback...

We're thrilled to have you on board and super excited to introduce you to all the fantastic goodies that come with your subscription to our top-notch internet service! It's time to unbox the magic and discover the lineup of equipment that’ll give you what you need for seamless connectivity: Modem: ...

A valid Canadian-issued credit card from Visa, MasterCard or American Express is required. We don’t accept International credit cards. All prices listed are in Canadian dollars (product pricing and availability are subject to change without notice). We know you’re excited - we are too! But your service will start working only after your Koodo Internet is...

How do I track my shipment? You can use the tracking number with the shipping provider to easily keep track of all the status updates. Do I need to be home to receive my order? No worries if you're not home! The shipper will leave a handy card at your place instead. Just take that card...

Remember to pick up that call from the tech before your appointment! Just confirm you're all set and available at that time. Your tech will swing by within the appointment window to get your service up and running at your place. Just a heads up, though, they won't be installing your equipment for you. For help...

To find the best spot for your router, follow these tips: Make sure your router is… How does this help? In or near the center of your home This allows for a balanced distribution of Wi-Fi coverage throughout your entire home and allows all rooms to be within the range of the signal...

If you're a Koodo Internet customer looking to find the coaxial cable line that brings the internet service into your home, this article will help you with the process step by step. The coaxial cable is the main connection that brings high-speed internet to your modem. By following these simple steps, you can easily find the...